General Hospitality Services has renovated and rebranded a hotel in the heart of downtown New Albany, Indiana for Hilton’s Global, Upper-Midscale Brand

New Albany, IN–Hilton’s Hampton by Hilton, the global upper-midscale brand known for its commitment to providing unmatched guest service, today announced the opening of its newest property, Hampton Inn by Hilton new Albany Louisville West. This is a fully renovated and rebranded 128-room, 5-story hotel. The hotel is located at 411 West Spring Street. The hotel officially opened December 10, 2019. The new opening further expands Hampton by Hilton’s rapidly growing portfolio of properties.

“At Hampton by Hilton New Albany Louisville West satisfaction is what we do, life is already stressful enough, we like to focus on delivering the most engaging happy experiences for our guests,” said Jami Mazza, General Manager. “Hampton by Hilton offers high-quality, thoughtfully designed accommodations, value added amenities and exceptionally friendly and authentic service.”

Hampton by Hilton hotels offer warm surroundings, a friendly service culture, and a staff that guarantees guests are 100 percent happy. The hotel will feature standard brand amenities including free hot breakfast, complimentary WiFi, a 24-hour business center solution and fitness center. Each guestroom will include HDTV, refrigerator, and coffeemaker. Our fully renovated property includes all brand-new public, and guest room spaces. We now offer 4 brand new spacious 2-room Suites perfect for an extended stay or a night of relaxation.

Hampton by Hilton New Albany Louisville West is part of Hilton Honors®, the award-winning guest-loyalty program for Hilton’s 17 distinct hotel brands. Hilton Honors members who book directly through preferred Hilton channels have access to instant benefits, including a flexible payment slider that allows members to choose nearly any combination of Points and money to book a stay, an exclusive member discount that can’t be found anywhere else and free standard WiFi. Members also enjoy popular digital tools available exclusively through the industry-leading Hilton Honors mobile app, where Hilton Honors members can check-in, choose their room and access their room using a Digital Key.

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About Hampton by Hilton

As the number one ranked lodging franchise for the last decade and one of the top five brands of the century, according to Entrepreneur®Hampton by Hilton – including Hampton Inn by Hilton and Hampton Inn & Suites by Hilton – serves quality-driven and value-conscious travelers at more than 2,500 properties in 29 countries and territories. The brand continues to lead its segment by providing guests with high-quality, thoughtfully designed accommodations and amenities, such as modern and spacious rooms, complimentary WiFi, free hot breakfast with healthful options, and On The RunTM breakfast bags. Hampton by Hilton Team Members are committed to delivering exceptionally friendly and authentic service all backed by the 100% Hampton GuaranteeÔ. Hilton Honors members who book directly through preferred Hilton channels have access to instant benefits. For more information about Hampton by Hilton, visit or, and connect on FacebookTwitterYouTube, and Instagram.

About General Hospitality Services

We are owners, developers, consultants, and operators, and we serve the mid-scale hospitality industry. By licensing with some of the best hotel franchises in the United States, we’ve created a platform for hotel investment and management. From hotel management to consulting, we offer a variety of hospitality services designed to help you grow. General Hospitality Services was founded on the 4Ps: People, Product, Processes, and Profit.

Fred Bean

Fred Bean

Founder & CEO. HotelPORT®